Monterey Bay Urgent Care Medical Center, Inc.

We are Interested in Your Opinion

Please take a few moments to let us know how we are doing. Your responses, suggestions, and recommendations will help us to make improvements to our services.  Thank you!

  
 
 
 
 
 

INSTRUCTIONS:

For each statement below, circle the extent to which you disagree or agree with each statement.

1= Very Dissatisfied  2= Dissatisfied  3= Neutral  4 = Satisfied  5 = Very Satisfied NA = Not Applicable

  
   :    
 
  1 2 3 4 5 NA
1. I felt welcomed?
2. Efficiency of registration?
3. Registration staff courteous?
4. Comfort and cleanliness of clinic?
5. Medical Assistants were courteous and professional?
6. Staff appearance was appropriate?
7. The thoroughness of the medical examination?
8. The accuracy of the diagnosis?
9. The explanation of all tests and treatments?
10. The Doctor/P.A. was courteous and professional?
11. I understood my instructions and follow-up care?
12. I would recommend the clinic to others?
13. My billing questions were answered thoroughly?
14. Staff was courteous and helpful on the phone?
15. My overall satisfaction with the visit?
 
 
   
 
 
 
 


 

245 Washington Street, Monterey, CA 93940

(831)-372-CARE